Serving the Tri-Cities423-403-6339

Helpful answers before you schedule

Questions answered.
Next steps made clear.

Find quick answers about appointments, identification, service locations, fingerprinting, tax preparation, accounting and bookkeeping, and professional limitations.

Frequently asked questions

What would you like to know?

If your question is not listed, call us and we will help you identify the right next step.

Do I need an appointment?+

Yes. Appointments help us confirm your service, timing, location and document requirements before you arrive.

Where does LRT Service Hub provide services?+

We serve the Tri-Cities. Many notary services are available in office or mobile, and eligible Tennessee remote online notarizations may be completed virtually.

What identification do I need for notary service?+

Bring a current government-issued photo ID. The exact requirements can vary based on the document, signer and service requested.

Do you offer mobile notary appointments?+

Yes. Mobile appointments may be available at homes, offices, hospitals, care facilities and other approved locations across the Tri-Cities.

Can you tell me which legal document I need?+

No. LRT Service Hub is not a law firm and cannot give legal advice, select a document or draft legal documents for you.

How do I schedule fingerprinting or TSA enrollment?+

Use the official Tennessee IdentoGO® portal at tn.ibtfingerprint.com. Select the authorized service, choose the Johnson City location and follow the instructions in your confirmation.

Are fingerprinting services mobile?+

No. IdentoGO® fingerprinting and enrollment appointments are completed at the authorized Johnson City office.

What should I bring to a tax appointment?+

Your checklist depends on your return. Common items include photo identification, Social Security or tax ID information, prior-year returns, income records, expense documents and business records when applicable.

Do you prepare individual and business returns?+

Yes. Services include individual and eligible business tax preparation, tax planning and amended-return review.

Do you offer bookkeeping and accounting services?+

Yes. LRT Service Hub provides general bookkeeping and small-business accounting support, including financial record organization, income and expense tracking, bookkeeping assistance, and QuickBooks support.

Are you a CPA firm?+

No. LRT Service Hub is not a CPA firm. We provide general bookkeeping, accounting support, tax preparation, and related business services. Services requiring a licensed CPA, including audits and attest services, are outside our scope.

Can you help clean up or organize my books?+

Yes. We can assist with organizing financial records, categorizing transactions, and reviewing bookkeeping needs to help individuals and small businesses maintain more organized financial records.

Do you offer ongoing bookkeeping services?+

Yes. Bookkeeping support can be provided based on the needs of the business. Contact LRT Service Hub to discuss the level and frequency of support needed.

How do I know which business or coaching service is right for me?+

Call for a brief conversation about your goal. We will help identify the best starting point, such as a strategy session, coaching package, consulting project or workshop.

How can a notary join the LRT network?+

Visit the Join Our Notary Network page to review the qualifications and request the next-step application information.

Still have a question?

Let’s make your next step simple.

Call LRT Service Hub to discuss the service you need and how to prepare.

Call 423-403-6339

Professional Services · Personal Connection